See Tech. Talk Tech. Shop Tech.

Shop with in-store Business Experts by video call anywhere.

Whether your business is looking for a new laptop or a fridge, why not talk to people who really know their stuff? Use ShopLive to video call in-store Business Experts while you shop online.

How it works

Our experts are here to help with any laptop, TV or household appliance buying advice - all you need is a microphone.

Get connected

On selected pages across the site you will see a popup asking if you need buying advice. You can then start a one way video call with one of our experts (don't worry, we can't see you!). Please accept the request to access your microphone so we can hear you.

Ask your questions

There might be a brief wait while we connect you... our expert will then appear on screen (they’re all working from home at the moment). Fire away with any questions you have!

Complete your purchase

Once you’re happy you’ve got all the help you need, just hang up and complete your purchase online as normal.

Look out for the 'Need buying advice? Video chat with an expert now' option on site. Our experts are available throughout the day. We look forward to your call.


Will I be seen on the call?

No, this is a one way video call. We can only hear you.

Will I have to share my details?

Please don’t share any personal or payment details during your chat.

What can I use it for?

This service is available for buying advice about laptops, TVs or household appliances. Maybe you’re struggling to choose one, or not sure about a particular feature? Give us a call to see if we can help.