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We’ve locked down selected products to 2021’s lowest price for your business. And they’re guaranteed not to rise for 30days!*

*Selected top tech guaranteed to match or be lower than last year’s lowest price. Our price lock means selected prices will not increase during a 30 day promotion period. There are three promotion periods planned, period 1 - 20/07/22 - 18/08/22, period 2 - 19/08/22 - 17/09/22 and period 3 18/09/22 - 17/10/22. Promotion subject to product availability, Currys reserves the right to cancel the promotion at any time.

HP Care Pack Pick-Up and Return Service - extended service agreement - 3 years - pick-up and return

P263974P | UM963E

Free delivery

  • Product Data Sheet
  • HP Care Pack Pick-Up and Return Service
  • Extended service agreement
  • 3 years
  • pick-up and return
  • for ENVY Laptop 13, 15, 16, 17; ENVY x360 Laptop; Pavilion Laptop 14, 15; Pavilion x360 Laptop
Business Price Promise

Buy from us safe in the knowledge you’ve paid a great price.

If you find Argos, John Lewis, AO.com or eBuyer.com has the same product at a cheaper price, including voucher offers, we’ll match it – even up to 14 days after purchase.

Learn more
Product information

HP Care Pack Pick-Up and Return Service - Extended service agreement - 3 years - pick-up and return - for ENVY Laptop 13, 15, 16, 17; ENVY x360 Laptop; Pavilion Laptop 14, 15; Pavilion x360 Laptop

Specifications

Basic Specifications

Manufacturer's Part Number
UM963E
EAN
8711777670526
Designed For
Chromebook 14; ENVY Laptop 11, 13, 14, 15, 15z, 16, 17, 4, dv4, dv6, dv7, m4, m6, m7; ENVY Rove 20; ENVY Sleekbook 14, 4, 6, m6; ENVY TouchSmart 14, 15, 17, 4, m6, m7; ENVY TouchSmart Sleekbook m6; ENVY x2; x360 Laptop; Pavilion Laptop 14, 15; Pavilion x2; x360 Laptop; Split x2
Product Description
HP Care Pack Pick-Up and Return Service - extended service agreement - 3 years - pick-up and return
Model
HP Care Pack Pick-Up and Return Service
Type
Extended service agreement
Product Type
Extended Service
Full Contract Period
3 years
Location
Pick-up and return
License Type
3 Years

Compatibility Information

Designed For
HP ENVY Laptop 13-aq0026nf, 13-aq1001na, 13-aq1009na, 13-aq1058tu, 13-ba0002nl, 13-ba0003nu, 13-ba0004nu, 13-ba0008na, 13-ba0009nl, 13-ba0032nn, 13-ba0033nn, 13-ba0059tu, 13-ba0080tu, 13-ba0505na, 13-ba0553na, 13-ba0558na, 13-ba1000nm, 13-ba1000no, 13-ba1001no, 13-ba1013na, 13-ba1014na, 13-ba1041tu, 13-ba1063no, 13-ba1072no, 13-ba1160nd, 13-ba1165nd, 13-ba1515TU, 13-ba1565sa, 13-ba1840nd, 13-ba1841nd, 13-ba1845nd, 13-ba1846nd, 13-ba1848nd, 13-ba1849nd, 13-ba1858nd, 13-ba1859nd, 15-ep0000ns, 15-ep0001nl, 15-ep0002ns, 15-ep0003nl, 15-ep0003ns, 15-ep0004ns, 15-ep0005nl, 15-ep0008na, 15-ep0010na, 15-ep0015nl, 15-ep0017no, 15-ep0027no, 15-ep0030no, 15-ep0045nl, 15-ep0099tx, 15-ep0101tx, 15-ep0106tx, 15-ep1064TX, 15-ep1065TX, 15-ep1310nd, 15-ep1330nd, 15-ep1350nd, 15-ep1380nd, 15-ep1395nd, 16-h0027TX, 16-h0032TX, 16-h0049TX, 17-cg0002na, 17-cg0002nl, 17-cg0003nl, 17-cg0004nl, 17-cg0004nn, 17-cg0008nl, 17-cg0008no, 17-cg0010nm, 17-cg0019no, 17-cg0155ng, 17-cg0157ng, 17-cg0177ng, 17-cg0511na, 17-cg0511sa, 17-cg0555nd, 17-cg0995nd, 17-cg1000na, 17-cg1001na, 17-cg1055ng, 17-cg1075ng, 17-cg1076ng, 17-cg1350nd, 17-cg1490nd, 17-cg1500nz, 17-cg1502nz, 17-cg1720nd, 17-cg1850nd, 17-ch0000no, 17-ch0001na, 17-ch0001nm, 17-ch0001no, 17-ch0002no, 17-ch0020na, 17-ch0121nf, 17-ch0122nf, 17-ch0220nd, 17-ch0250nd, 17-ch0290nd, 17-ch1007na, 17-ch1007nm, 17-cw0003na, 17-da0000nm, 17-da0054nw, 17-da0063no, 17-da0712nz, 17-da0730nz ¦ HP ENVY x360 Laptop 13-bf0003na, 13-bf0086TU, 14-fa0071no, 14-fa0450nz, 14-fa0632nz, 14-fa0636nz, 14-fa0650nz, 14-fc0087no, 14-fc0540nz, 14-fc0544nz, 14-fc0736nz, 14-fc0742nz, 14-fc0750nz, 15-ee1003AU, 15-ew0003TX, 15-ew0023TU, 15-ey0000na, 15-fe0000, 15-fe0008na, 15-fh0001na, 16-ac0089no, 16-ac0542nz, 16-ac0550nz, 16-ac0744nz, 16-ac0752nz, 16-ad0047no, 16-ad0650nz, 16-ad0652nz ¦ HP Pavilion Laptop 15-eg0028na, 15-eg0049na, 15-eg0053na ¦ HP Pavilion x360 Laptop 14-dw1027no, 14-dw1234ng, 14-dw1254ng, 14-dw1275ng

General

Location
Pick-up and return
Full Contract Period
3 years

Details

Service & Support
Extended service agreement - 3 years - pick-up and return
Delivery FAQs

Next Day delivery

Next day delivery available for small items directly from our warehouse as identified on our listings page and ordered before 5pm. Postcode restrictions may apply. For full terms and conditions please visit T&Cs.

Cost:

Standard delivery is free on small items over £40 ex VAT. Large items (large kitchen appliances and some TVs over 40") do not qualify for standard delivery. There are a variety of free and chargeable delivery options for these items detailed during the checkout process.

How long does delivery take?

Products will be sent as soon as possible, but may be delayed due to supply chain pressures. Predicted lead time for your chosen product/s will be detailed in your basket before checkout.
For large items (kitchen appliances, large screen TVs etc.) you can select your delivery date and time during the checkout process.

Installation and recycling information

Installation and recycling are available on large items (large kitchen appliances and TVs over 40”) and can be selected during the checkout process.
If you have selected recycling, please ensure your existing appliance is disconnected (and defrosted where relevant) before our team arrive.
Where installation has been purchased, our team will disconnect your existing appliance, install your new product and connect it to existing services within 1 meter.

Please note: Installations are only available to domestic premises. Our installers are not authorised to install any products within any commercial location

Price Match

We'll match against any other UK retailer store or website price including offer-code discounts.

How to request a business price match
We promise to match the competitor’s price available when you contact us. To request a price match for:

  • Online purchases: Contact us here.
  • In store purchases: Contact us here.

Information you’ll need
If you have already purchased you’ll need your receipt, the competitor you want us to match and details of any relevant voucher offers.
If you have not yet purchased you’ll need; the product code (available on the product page), our price, the competitor you want us to match and details of any relevant voucher offers.

We’ll even price match 7 days after your purchase!
Here’s how to get a price match if you’ve already bought:
If you see the same item cheaper elsewhere, within 7 days of buying from us we’ll refund you the difference.
If you bought online: call us on 0344 561 6789 and have your receipt handy.

Price Promise terms & conditions
We'll match against any other UK retailer store or website price including offer-code discounts. We’ll match the prices of any products (not delivery, installation charges, product protection plans or other services) offered on identical terms and where we can check the price and stock position. Our competitor’s product must be the same model number as ours. Both us and the competitor must have the product in stock and ready for delivery. We do not match competitor’s ink prices, trade, membership & 3rd party market place sellers.

Limited to maximum five units per order or transaction. Cannot be used with any other offer.